Contact us

Get in touch

Questions about sizing, stock or an order you've placed? Send us a message.

đŸ’Ŧ WhatsApp: 081 564 2028
For enquiries and proof of payment.

🕘 Opening hours
Monday to Friday: 8am to 5pm
Saturday: 8am to 12pm
Sunday: closed

🚚 Nationwide delivery with PAXI

Find us online

WhatsApp
081 564 2028
Instagram
@Frontline_Med.Acc
Facebook
Frontline Medical
Email
FrontlineMedicalAcc@gmail.com

Request banking details on WhatsApp

Delivery

How to get a delivery quotation

Delivery is by PAXI and is worked out for you automatically. You do not need to pay or place an order to see the cost.

Add your items

Choose size, colour and quantity in the shop and add everything you want to your cart.

Open your cart

Choose PAXI Economy, Speed or Home. The delivery fee for each option is shown right away.

Check the total

Your Order summary shows items, delivery and the total to pay. Nothing is charged until you pay by EFT.

Need a quote first?

Message us your items, your town or postal code and your nearest PAXI point. We will reply with the cost.

Request a quotation on WhatsApp →

PAXI delivery fees

How to order

Four simple steps

Nationwide delivery with PAXI. Orders are sent once your payment has cleared.

Choose your items

Pick your size, colour and quantity, then add them to your cart.

Choose delivery

Select a PAXI option at checkout. The delivery fee is added to your total.

Pay by EFT

Pay your total by EFT, using your order number as the payment reference. Our banking details show after you place your order, or request them on WhatsApp.

Send your POP

Send your proof of payment on WhatsApp. Once it clears, we send your order with PAXI.

Good to know

Terms & conditions

We thank you for choosing us to place your order, and apologise for anything unforeseen or any emergency that may arise.

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Payment

We accept payment by EFT only. Use your order number as the payment reference. Your order is sent once your proof of payment (POP), including the delivery fee, has cleared.

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Delivery

Sent with PAXI: Economy (7 to 9 business days) or Speed (3 to 5 business days) to your nearest PAXI point at PEP stores, or PAXI Home (3 to 5 business days) to your door. PAXI sends you SMS updates.

PAXI

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Returns

Accepted within 30 days, provided items are unworn, unwashed and still have their tags. Return courier costs are for the customer's account.

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Refunds

Refunds are for the customer who placed and paid for the order. An approved refund is paid by EFT to the customer's own bank account once the returned items have been received and checked.

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Know your size

We aim for the best service and your satisfaction, so please check your correct size to avoid returns and delays.

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Prices & stock

We reserve the right to change prices in future, remove discontinued items and add new items.

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Business hours

Monday to Friday 8am to 5pm, Saturday 8am to 12pm, closed on Sundays. Orders are not processed on Sundays and public holidays, but on the next business day. All enquiries go through WhatsApp.

Policy disclaimer: Frontline Medical may change prices, stock, delivery fees and these policies without prior notice. Prices and fees shown are those at the time of viewing, and the total shown at checkout applies. Product photos are for illustration and colours may differ slightly from your screen. By placing an order you confirm that you have read and accept these terms. Nothing here limits your rights under South African consumer law.

We do appreciate your support 🙏